Petmate Top Load

Petmate's Two Door Top Load kennel keeps pets comfortable and secure, giving pet parents peace of mind. The Petmate Two Door Top Load kennel features a unique top-loading door that allows pet parents to easily place and remove pets from the carrier with both hands. Sturdy enough for travel, both front and top-load doors are constructed with steel, and feature easy-squeeze latches for convenient access. For use as a pet travel carrier or dog kennel, pets will enjoy visibility on all sides of the kennel and the flow of fresh air. As a kennel for small dogs and puppies, the sturdy plastic walls and steel doors keep pets protected, and the spacious kennel bottom can accommodate a kennel pad for added cushion. The kennel measures 24 inches long for a range of small pets; pet parents can choose from four pearlescent color combinations: "Pearl Honey Rose/Coffee Grounds"; "Pearl White/Coffee Grounds"; "Metallic Pearl Ash Blue/Coffee Grounds"; "Metallic Pearl Tan/Coffee Grounds"

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.